Privacy Policy — Virtual Solutions VE

Privacy Policy

Company: Virtual Solutions VE  •  Effective Date: September 30, 2025 (Effective Immediately)

Virtual Solutions VE ("Company," "we," "our," or "us") values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, or engage with us in any other manner.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing details, and other contact information you voluntarily provide.
  • Business Information: Company name, industry, and relevant operational data provided for service purposes.
  • Payment Information: Billing address, invoicing details, and payment method (processed securely through third-party providers; we do not store full payment details).
  • Technical Data: IP address, browser type, device information, and usage patterns collected automatically through cookies and similar technologies.

2. How We Use Your Information

  • Provide and manage our virtual executive and support services.
  • Communicate with you regarding updates, invoices, and support requests.
  • Improve our services and customize user experiences.
  • Process payments and maintain financial records.
  • Comply with legal obligations.

3. How We Share Information

We do not sell or rent your personal information. We may share your information only in the following cases:

  • Service Providers: With trusted third-party vendors who assist in delivering our services (e.g., payment processors, communication tools, task management software).
  • Legal Requirements: If required to comply with applicable laws, regulations, or legal processes.
  • Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

4. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your information from unauthorized access, use, or disclosure. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure.

5. Data Retention

We retain your personal information for as long as it is necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.
  • Restrict or object to the processing of your data.
  • Request a copy of the personal data we hold about you.
  • Withdraw consent where applicable.

To exercise your rights, please contact us using the information below.

7. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to improve functionality, analyze traffic, and enhance user experience. You may manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website or services may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. Children’s Privacy

Our services are not directed at individuals under the age of 18, and we do not knowingly collect information from minors.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Virtual Solutions VE
Email: julio@virtualsolutionsve.com

Last updated: September 30, 2025